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Custom scope for your florist workshop and deliveries

Florists and Flower Delivery

Florist Software

Plan card messages, preparation status and promised delivery windows together. We will scope the florist software we will build around your courier capacity, flower batches and order patterns on special occasions.

  • Orders linked to time windows
  • Workshop-to-courier handovers
  • Flower batches and wastage records
Flower bouquet, open delivery box and scissors beside a tablet showing a planning grid
  1. Discovery
  2. Scope and quote
  3. Development

Assess promised flower delivery times alongside available stock

A well-made arrangement is only part of delivery. Addresses clustered in one time window put pressure on couriers, while card messages in separate conversations can reach the wrong arrangement. Without arrival dates, flowers reserved for pre-orders may become mixed with daily stock. The software we will build will consider recipients, addresses, card messages and delivery windows together. Workshop preparation order and courier delivery order will be scoped as different needs. Capacity discussions can also consider special occasions' effect on stock and staff.

When orders are scattered

  • Card messages and delivery addresses stay in different conversations.
  • New deliveries may be promised in an already full time window.

Connections designed for your shop

  • Card text and recipient details will be matched to the order.
  • Delivery windows will be scoped alongside courier capacity.

An example bouquet from telephone order to delivery confirmation

Consider a telephone order for a celebration that day. The sender may request another name on the card, and the recipient may only be at the address at a certain time. Explain your order questions so we can separate preparation and delivery information. The project will select how completed arrangements enter courier lists, who closes deliveries and which order receives the payment record. Flowers used from stock and flowers later written off can be considered as separate movements.

  1. 01

    Verify order details

    Recipient, address, delivery window and card text can link to one request. Sender visibility and suitable time windows will be considered during acceptance.

  2. 02

    Prepare in the workshop

    Preparation tasks can be scoped in delivery-window order. Completion status and flowers used will be linked according to need.

  3. 03

    Hand over to the courier and close delivery

    Area-based allocation, delivery confirmation and photos where needed can be designed. Payment status will be checked separately from delivery records.

Modules for flower orders, shelf life and business accounts

The first release can focus on accepting orders and checking delivery windows. Perishable stock may also make batches and wastage an initial priority. We will choose around your working habits. Pre-orders' flower and material needs will be discussed separately. Business clients' periodic accounts may require different records from daily order payments. Direct website orders depend on technical access; checks for duplicate entries across channels will be identified separately.

  1. Core daily order records

    Delivery windows and preparation
    Order fields, capacity checks and workshop states can be selected for initial development.
    Couriers and order payments
    Area assignments, delivery approval and collections linked to orders will be assessed with your shop.
  2. Extensions for peaks and stock

    Batches and special occasions
    Arrival dates, shelf life, wastage, pre-order materials and business customer accounts can be added according to need.
  3. External sources offering access

    Website, messaging and invoicing
    If your systems offer connections, order imports, notifications or financial document fields will be scoped separately.

Capacity differences between daily flower orders and special-occasion pre-orders

On an ordinary day, matching available flowers and courier windows may be the priority. Occasion pre-orders may require earlier material and delivery planning. Explain when you take pre-orders so we can choose capacity rules for that routine. Order numbers alone may not show preparation workload; arrangement types and delivery areas can also enter scope discussions. Planning inputs will be selected from your records.

Flower requirements

Daily order
Preparation is assessed using existing batches and shelf life.
Special-occasion pre-order
Flowers and materials for pre-orders can be planned separately.

Delivery window

Daily order
A suitable window is selected against daily courier capacity.
Special-occasion pre-order
Capacity reserved for a busy day and area allocation are discussed.

Workshop sequence

Daily order
New order priority will be scoped around its delivery time.
Special-occasion pre-order
Batch preparation and pre-order sequencing will be considered separately.

Share card messages with the workshop and addresses with couriers

Florist orders often have different senders and recipients. Sender anonymity, card content and courier addresses need different visibility decisions. The software we will build will select fields separately for each task. Preparing a card and checking business accounts can use different permissions. Retention and sharing of personal messages, delivery photos, telephone numbers and addresses will be assessed under KVKK, Turkey's personal data protection law. Messaging consent and relevant legislation will also enter scope discussions.

Workshop preparation area

We will identify staff access to arrangements, card text and delivery priority. Business account details will be discussed as a separate permission.

Courier delivery area

Assigned orders' recipient and address fields will be selected for the task. Anonymous sender information boundaries will be considered separately in the delivery view.

Management data decisions

Account editing, exports and retention needs will be scoped. Your business is the data controller for sender and recipient data.

Deciding flower delivery next steps when an address cannot be found

Same-day requests need assessment against available windows. If one is full, offering another and accepting the order can be separate decisions. When a courier cannot find the address, the arrangement's status, contact attempts and next delivery decision can link to the order. You decide who approves another attempt or an order change. Changed card text may require another workshop check. Distinguishing failed and completed delivery in the software we will build also matters for account and payment reviews.

When delivery stops

  • An order accepted in a full window may be ready but unable to leave.
  • Calls about an unlocated address remain disconnected from the order.

Exception records chosen with your shop

  • Alternative time offers and client decisions can link to orders.
  • Address issues, another attempt and payment decisions can be considered separately.

Retain the source channel when importing florist addresses and business accounts

Sender and recipient may occupy the same column in existing lists. We will review this distinction, address formats and open accounts before import. A sample without personal details shows where card text is stored. For website imports, we will define the relationship between source order numbers and shop records. You will choose how missing batch arrival dates are handled; unknown information will be scoped for review rather than filled with guesses.

  1. 01

    People and business fields

    Sender, recipient and business account distinctions can be made in a sample file. Repeated telephone numbers and different delivery addresses will be reviewed together.

  2. 02

    Choose starting batch records

    Flower types, quantities and arrival dates will be compared. We will define the boundary between imported stock and wastage movements recorded later.

  3. 03

    Recognise the source order

    Website access allows review of order codes and updates. A method for checking repeated orders will be scoped.

Consider flower orders as web application records and task handovers

Order entry, workshop preparation and courier delivery involve different people taking over one job. Our service and published workflow article help you choose information to record at each stage. Flower types, messages and windows will follow your shop's rules. Mapping the lists one daily order passes through provides a concrete starting point.

Discuss florist scope with a card sample and delivery areas

Prepare a card sample without personal text, a blank order form and your area list. Explain special-occasion preparations and alternatives for full windows. For the software we will build, we can select order and delivery decisions first, then batches, wastage and business accounts. Website and payment connections require separate technical review.

  • Identify when the workshop marks an order ready.
  • Choose who decides what happens with address problems.
  • Share current batch and wastage record formats.

Your florist proposal will follow priorities and accessible connections. Subscription use, support and scope-change procedures will be defined in writing.

How we work

We do not sell an off-the-shelf package: we design the software around your workflow, build the first version in short steps and keep running it after launch.

  1. 01

    Discovery

    We listen to how your business works, your team and the tools you use today.

  2. 02

    Scope and quote

    Modules, priorities and price are set out in a written quote.

  3. 03

    Development

    We show working versions at short intervals and move on with your feedback.

  4. 04

    Setup and migration

    We move your existing records across and help your team get started.

  5. 05

    Support

    We run the software on a subscription and keep it up to date and secure.

Frequently asked questions

Who sets the capacity of each delivery slot?

You do, based on your number of couriers and your average delivery time. We design the software to compare order numbers against that capacity and close a slot when it fills. Setting capacity higher than reality means missed deliveries on a peak day, so a realistic figure is essential.

Can orders from our website be imported?

That depends on your website's platform. We confirm in the discovery meeting whether it will be a direct connection or a file transfer. For florists without a website, a simple order form can be added to the scope.

Can we work with partner florists in other cities?

The scope can be set up for it: an order for another city is passed to a partner florist, who closes the delivery from their own screen and uploads the delivery photo. Partners get limited access that shows only the orders passed to them.

Can senders stay anonymous?

They can. Keeping the sender's name hidden from the courier and from anything the recipient sees, while holding it only in the record, can be designed in. It is a frequent request with flowers, and we plan for it from the start.

Isn't tracking waste a lot of work?

It takes a few minutes a day: entering what was thrown away. The hard part is the habit, not the technology. Once it is entered regularly, you can see how much is lost on which product and adjust your buying accordingly.

How can a card message change after preparation be handled?

Recording revised card text as a new request and asking the workshop to check again can be scoped. We will identify which team is informed according to courier dispatch status and your delivery workflow.

Can another delivery window be selected for an unlocated address?

A failed delivery note linked to the order and assessment of another suitable window can enter the project. We will choose who contacts the recipient, approves another attempt and checks payment status.

How is the price set?

After a discovery meeting we prepare a written quote covering the scope, the modules and the setup work. The software is provided on a monthly or annual subscription.

Do we receive the source code?

In our standard model the software is provided on a subscription and the source code is not transferred. If you need a different model, it is agreed in a separate written contract.

Who is responsible for what is done with the software?

We build and operate the software. The business using it is responsible for how it is used, the data entered and the content published; the details are set out in the service agreement.

Related products

Tell us how an order travels from your workshop to the address

Use delivery windows and stock priorities to choose development scope for your florist shop.

  • Orders linked to time windows
  • Workshop-to-courier handovers
  • Flower batches and wastage records