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Item tracking for your carpet cleaning facility

Carpet Cleaning Plants

Carpet Cleaning Software

Review each collected carpet's label, measurements and delivery in the same item record. We will define the carpet cleaning software we will build around your processing stages, drying area and collection vehicle routine.

  • Processing records per carpet
  • Measurements linked to services
  • Delivery collections per vehicle
Tagged rolled carpet, brush and delivery van beside a tablet showing process stages
  1. Discovery
  2. Scope and quote
  3. Development

Track each carpet's location separately from the customer's order

When several carpets come from one customer, the order's overall status does not explain where each item is. One may be drying while another is being packed. Separate labels and measurement notes can also obscure which charge belongs to which carpet. You need to review customer item counts alongside processing states. The software we will build will link each carpet record to its order. Collection, facility intake and delivery will be different checkpoints. Matching items brought in and taken back by vehicles can also be selected for scope.

When an order stays on one line

  • Different item stages are tracked under the same delivery note.
  • Measurements stay in a notebook that does not match the label.

Relationships designed per item

  • Labels, measurements and processing stages will link to carpet records.
  • Items due for delivery within an order can be checked separately.

An example item from neighbourhood collection to packaged delivery

Consider carpets collected after a customer's telephone request. Vehicle planning organises the visit; item labels organise processing. Explain stage order so we can choose scanning points. The project will discuss which state each scan changes and how missing labels are checked. Drying-area occupancy may inform delivery planning; we will separately identify who approves the day communicated to customers. Delivery and payment can be separate records within the same visit.

  1. 01

    Accept items at the home

    Collection requests can link to neighbourhoods and vehicles. Driver item counts and label-to-order matching will be scoped around your intake routine.

  2. 02

    Processing facility stages

    Intake, dust removal, washing, drying and packing can be selected. Measurement entry points and additional treatment notes will follow your method.

  3. 03

    Hand over to the vehicle and customer

    Adding packed items to delivery lists, counting them and recording delivery can be designed. Collections will be assessed separately through vehicle and order links.

Choose modules for carpet labels, measurements and vehicle cash records

Labels and stage tracking can be prioritised initially to distinguish items. Measurements and payments may also enter the first release according to daily workload. Service pricing methods in the software we will build will use your definitions. Square-metre carpet calculations and per-item duvet calculations can have different rules. If branches act as collection points, central intake and return routing will be discussed. Hardware and labels will be assessed against washing conditions and the planned processing workflow.

  1. Core item information

    Labels and processing status
    Item identities, customer orders and selected facility stages can be assessed for initial scope.
    Measurements and order accounts
    We will discuss length, width, carpet type, additional services and amounts based on your defined pricing rules.
  2. Extensions for your business

    Drying and branch workflows
    Capacity-based delivery suggestions, branch intake, other cleaning services and vehicle cash records can be added according to need.
  3. External work subject to technical conditions

    Routes, messages and Turkish e-archive invoicing
    If map, messaging or financial document providers offer access, connection fields and permission needs will be scoped. e-Arşiv refers to Turkey's electronic archive invoicing system.

Handovers for home-collected carpets and items arriving from branches

For home collection, the vehicle team first links items to the customer. Branch intake adds a handover to the central cleaning facility. Explain whether branches only accept items so we can define counts and label checks at each point. Returning an item to the customer or the intake branch can also be a recorded decision. This comparison links the same cleaning stages to different entry and exit routines.

First item check

Home collection
The driver's intake at the customer's address will be scoped.
Branch intake
Branch-to-central-facility handover will be considered separately.

Source information

Home collection
Items will link to orders and collection vehicles.
Branch intake
The intake branch and central transfer can be recorded per item.

Delivery destination

Home collection
The delivery vehicle and customer address are assessed together.
Branch intake
Return to the branch or direct customer delivery can be selected.

Separate address access from permission to correct carpet measurements

Processing staff may not need the customer's entire contact file to record washing stages. Drivers need addresses for assigned collections and deliveries. The software we will build will design separate access for these tasks. Measurement changes, discounts and vehicle cash corrections will have selected decision owners. Customer addresses, telephone numbers and delivery photographs will be assessed under KVKK, Turkey's personal data protection law, alongside retention and sharing needs. Messaging consent and relevant legislation will be discussed if a channel is selected.

Vehicle responsibilities

Assigned addresses, item counts and necessary delivery payment fields will be selected. Other vehicles' customer lists require separate visibility decisions.

Processing tasks

Permissions for label scans, stage changes and measurements can be defined. Correcting earlier measurements will be discussed separately with management.

Management checks

Discount and payment corrections can be scoped with user records. Your business is the customer data controller.

Stain and damage notes when a collected carpet's measurements change

Measurements reported at collection may differ from those taken at the facility. First decide which will determine the final calculation. Additional stain treatment and damage found at intake are separate assessments. Initial intake notes, measurements and later treatment decisions can link to the item. You choose measurement stages and how customers hear about changes. Recording stains or damage can be distinguished from recording treatment outcomes. Additional charges, management approval and information shown at delivery will also enter scope discussions.

Uncertainty about an item

  • The source of collection measurements and calculated area is unclear.
  • A damage note stays on the order without identifying the carpet.

Assessment linked to the carpet

  • Initial details and checked measurements can be kept separately.
  • Stain, damage and additional treatment notes can link to the label.

Import customer lists separately from open carpet cleaning work

An old customer list may support future collections; carpets currently at the facility need their starting item states. We will review these data groups separately. Anonymised examples show label, measurement, stage and account relationships. Outstanding collections can be compared with vehicle records. You will select checks for missing labels or stages. The project will consider item details rather than importing only order totals.

  1. 01

    Map customer fields

    Repeated addresses and telephone numbers will be reviewed. Existing customer and open-order lists can be treated as separate sources.

  2. 02

    Verify outstanding items

    Labels, processing stages and destinations will be checked with sample items. Records missing measurements or payment information will enter review.

  3. 03

    Select route access

    Map access allows assessment of addresses and route needs. A vehicle-list method without a connection can also be discussed in scope.

Explore carpet processing stages through our automation approach

Handing each item to different staff requires more detailed process design than a single customer record. Our automation service and project offer examples for considering transitions. Labels, measurements and drying conditions will be scoped from your facility's information. Listing each handover before the meeting helps choose where information should be recorded.

Define facility scope with a sample label and stage list

Start with a blank collection form, label format and processing stages. Explain who measures, what decisions stain notes prompt and how you check payments at delivery. The first release can link item tracking and accounts. Branches, drying capacity and external connections will be discussed as separate needs.

  • Explain item-count checks at intake and delivery.
  • Identify who approves measurement corrections.
  • Prepare a vehicle cash record without personal data.

The proposal will follow selected processing stages and hardware needs. Subscription and support terms will be assessed in writing with the agreed scope.

How we work

We do not sell an off-the-shelf package: we design the software around your workflow, build the first version in short steps and keep running it after launch.

  1. 01

    Discovery

    We listen to how your business works, your team and the tools you use today.

  2. 02

    Scope and quote

    Modules, priorities and price are set out in a written quote.

  3. 03

    Development

    We show working versions at short intervals and move on with your feedback.

  4. 04

    Setup and migration

    We move your existing records across and help your team get started.

  5. 05

    Support

    We run the software on a subscription and keep it up to date and secure.

Frequently asked questions

How is the label attached, and does it survive washing?

The label is usually fixed to the fringe or edge with a plastic tie and made from wash-resistant material. We work out with you during discovery which label and printer suit your washing process, and the software is designed around the label format you choose.

Does the software set the price per square metre?

You define the price list by carpet type, material and extra service. The software calculates the area from the measurements and applies your rate. If a discount is given at collection or delivery, the person who gave it is recorded.

Can drying capacity be reflected in delivery dates?

Yes. You enter how many square metres your drying area holds at once; the software shows the current load and suggests delivery dates from it. Estimates are only as good as the capacity entered, and because drying takes longer in winter, you can adjust it by season.

Can customers find out which stage their carpet is at?

This can be included: a status page opened with the order number, or an automatic message when the stage changes. We decide together which option suits your business.

Our branches take carpets in and washing happens centrally. Can that be set up?

Yes. Branches act as drop-off points and carpets travel to the central plant. Every carpet is recorded with its branch of origin and is routed back to that branch, or straight to the customer, for delivery.

We also clean duvets, curtains and upholstery. Can these be tracked?

Yes. Each item type is defined with its own pricing: carpets by area, duvets or curtains by piece or size, on-site upholstery cleaning by appointment. Which services are included is agreed with you during discovery.

Can the earlier measurement be retained after a facility correction?

Initial and checked measurements can be scoped separately. We will identify which measurement determines charges and who approves corrections, alongside the relevant item and additional treatment notes.

Can items from the same order be delivered on different days?

Item-level delivery states and keeping remaining items open can be designed according to need. We will choose count checks, vehicle tasks and collection relationships for partial delivery around your method.

How is the price set?

After a discovery meeting we prepare a written quote covering the scope, the modules and the setup work. The software is provided on a monthly or annual subscription.

Do we receive the source code?

In our standard model the software is provided on a subscription and the source code is not transferred. If you need a different model, it is agreed in a separate written contract.

Who is responsible for what is done with the software?

We build and operate the software. The business using it is responsible for how it is used, the data entered and the content published; the details are set out in the service agreement.

Related products

Let's trace one carpet from intake to delivery

Discuss custom software scope using your label, measurement and vehicle records.

  • Processing records per carpet
  • Measurements linked to services
  • Delivery collections per vehicle